The Mailroom Challenge
Mail volume continues to grow exponentially, stimulated by business growth and a mobile work force.  Each day, millions of mailrooms throughout the country are struggling to keep pace with the need for timely delivery of ever increasing amounts of inbound mail to a growing  population.  Equally important are the needs of organizations that must reduce postage costs and take steps to improve timely delivery of outbound mail.

The challenges are daunting, considering that most mailrooms are deploying one-piece-at-a-time visual identification and manual sorting methods developed over a century ago.  At best, these mailrooms operate at an efficiency rate of between 200 to 500 pieces-per-hour to achieve basic mail sorting. Identification, sorting and physical delivery of inbound mail relies in most cases on human memory. To get the outbound mail job done, some or all of the work is frequently "farmed out," or worse processed strictly as first class mail, where potential postage discounts are not fully realized. 

Some of the potential costs of slowed mail delivery are: lost information, organizational delays, tardy account receivables, lessened responsiveness to customer needs, and heightened operating costs. Until recently, the only hope for improvement available to the mailroom manager was to add costly staff, or to work longer or harder.

ID Mail…
Smart Mailroom Solutions
The problem of increasing the accuracy and efficiency of America's mailrooms is being met head-on by an innovative and fast-growing mail specialty company-ID Mail Systems, Inc.-which has leveraged decades of experience in mail identification, coding, and handling to help you solve your mail processing challenges.

ID Mail has focused its development efforts over the past five years at effectively solving the challenges facing today's mailrooms.  ID Mail customers typically process between 5,000 to 50,000 or more pieces of mail each day.  It supports organizations with as few as 1,000 employees, to large Fortune 500 companies and enhances their cost effectiveness. 

Based on understanding and analyzing the needs of virtually hundreds of mailrooms, ID Mail's team of  development experts in mail-handling, software, and hardware, focused their efforts on developing the following technical competencies which are the core of enhanced mail processing:

  • Patented Mixed Mail Transports has the ability to reliably handle a wide variety of mail sizes including:  letters, flats, postcards, and expandables. 
  • High-Resolution Video Imaging utilizes specialized Address Block Locate software to rapidly capture on-the-fly all address image information. 
  • Specialized (OCR) Optical Character Recognition features ID Mail's unique Total Address Recognition Software which translates imaged address information into understandable data for computerized look-up and coding.
  • Proprietary Intelligent Address Coding Software  uses powerful artificial intelligence software modules that rapidly interpret and understand entire addresses.  It matches them to corresponding information retained within dynamic knowledge-driven databases of internal mail delivery data, or to a CASS certified National Address Directory database for outbound applications.
  • Ink Jet Coding/Barcoding provides valuable delivery information-alpha numeric or barcode-using reliable uncomplicated "off-the-shelf" ink jet printing technology.
  • Local Video & Direct View Exception Processing Software provides accurate and cost effective exception processing for both incoming and outbound mail streams.  (A vital ingredient in ID Mail's specialized Optimizer LVE and "One Touch" reject Coding Systems).
  • Intelligent Modular Mail Sorting is capable of meeting the unique needs of different mailrooms for both inbound and outbound applications.


Innovative Solutions
Backed By Personalized Support
While many talk of outstanding support and personalized attention, ID Mail actually delivers this level of attention.  That dedication comes from an organization that values every sale as if it were their first.  ID Mail's Management will be actively involved in truly understanding your business and individual mail handling requirements.  Only through this level of personalized attention can an optimum solution be recommended for your company.  Due to the flexibility of ID Mail's solutions, and its ability to truly tailor a system that's perfect for each application, this level of before-the-sale attention is a must in providing our customers the type of service we believe they deserve. 

In every instance, the result is a detailed proposal prepared by industry experts, which clearly lays out virtually every detail of system implementation, will include a valuable analysis of your current and future mail handling needs.

This personalized attention is also reflected in ID Mail's approach to system installation, training, and on-going support. You will deal with experts every step of the way. System planning and implementation will be conducted on-site.  Working with you will be an industry expert-not just a sales person-who has a personal investment in our company and in your satisfaction. 

Service and installation will be conducted by a team of Service Technicians, who on a daily basis have direct contact with the developers of these systems.  Training is conducted by these very same top-level individuals.  And on-going support, both in person and on the phone again involves nothing but experts.   ID Mail sees a real need to maintain this level of personal contact at all costs.  For them, there's no other way.

We're Here To Help
At ID Mail we feel that we can add value to virtually any mail operation through the intelligent implementation of true technology solutions. We're more than happy to speak with you, and personally visit your mail center to offer our suggestions and recommendations.  We'll do this without obligation on your part, and assure you that the small amount of time you invest will be more than worth it.